How to Solve All JAMB Profile Code Issues 2025/2026

If you’re preparing for JAMB 2025/2026 and experiencing issues with generating or retrieving your JAMB profile code, this guide will help you fix those problems quickly. Many candidates run into various challenges when trying to get their profile code, but don’t worry, most of these issues can be resolved in just a few minutes.

In this article, we’ll walk you through everything you need to know about solving JAMB profile code problems, from getting the code to fixing common errors, with easy-to-follow steps.

What is the JAMB Profile Code?

The JAMB profile code is a unique 10-character code that every candidate must generate before they can register for JAMB. Without this code, you cannot purchase the JAMB ePIN or proceed with your registration at a CBT centre. Therefore, understanding how to get and troubleshoot the profile code is very important.

How to Generate Your JAMB Profile Code

To generate your profile code for JAMB 2025/2026, follow these simple steps:

• Method 1: Dialing Code
  1. Open your phone’s dialer.
  2. Dial 550191NIN# on your phone. Replace “NIN” with your actual National Identification Number (NIN). For example, 55019112345678999#.
  3. Wait a few seconds for the response, and you’ll receive your profile code in an SMS.
• Method 2: SMS Option
  1. Open your SMS app.
  2. Type “NIN” followed by a space and your 11-digit NIN number (e.g., NIN 12345678999).
  3. Send it to 55019 or 66019.
  4. Wait for the response SMS containing your 10-character profile code.

Once you have the profile code, you can proceed to buy your JAMB ePIN and register at an accredited CBT centre.

How to Use Your JAMB Profile Code

After receiving your profile code, the next steps are simple:

1. Buy Your JAMB ePIN:
   Take your profile code to any bank, Mobile Money Operator, or JAMB-accredited centre to buy your ePIN for the JAMB exam.
2. Register at a CBT Centre:
   After purchasing the ePIN, head to a JAMB-accredited CBT centre. You’ll be required to provide your profile code, ePIN, and complete the registration process.

Common JAMB Profile Code Issues and How to Fix Them

Now that you know how to get your JAMB profile code, let’s look at some common issues candidates face and how to resolve them quickly.

1. SMS Sent but No Reply or Profile Code Not Delivered

• Cause: This often happens due to network delays or SIM issues.
• Solution: Try removing your SIM card and inserting it into another phone, then resend the SMS. You can also switch networks or wait a few minutes and retry.

2. “Phone Number Already Used by Another Candidate” Error

• Cause: The phone number you’re using has already been registered for JAMB by another person.
• Solution: Use a different phone number that hasn’t been used for JAMB before. If possible, get a new SIM card and use that number for JAMB-related activities.

3. “Insufficient Airtime Balance” Issue

• Cause: You don’t have enough credit on your line to send the SMS.
• Solution: Ensure that you have at least ₦50 airtime on your phone before sending the message.

4. “Invalid Character in SMS” Error

• Cause: This error occurs when you type the NIN or code in the wrong format.
• Solution: Make sure you are typing the correct format like this: NIN 12345678999 without any special characters such as commas or periods.

5. “Record Not Found for NIN” Error

• Cause: JAMB cannot find your NIN in their system.
• Solution: Double-check your NIN and ensure it’s correct. If the error persists, visit a NIMC enrolment centre to verify that your NIN is valid and registered correctly.

6. “Invalid Date of Birth” Issue

• Cause: The date of birth on your NIN does not match JAMB’s records.
• Solution: Go to the nearest NIMC office to correct your date of birth. Keep in mind that there might be a fee for this correction.

7. “Missing Surname/First Name” in NIN

• Cause: JAMB’s system cannot find your full name.
• Solution: This is usually a temporary issue. Wait a few days and try again. If the problem persists, visit the NIMC office to confirm that your details are properly registered.

8. “NIN Passport Not Valid” Error

• Cause: This is likely due to a delay in the system.
• Solution: Wait a few days and try again. If the issue continues, visit a NIMC centre for assistance.

9. “No Record Found for NIN at All”

• Cause: This error occurs when JAMB cannot retrieve any information from your NIN.
• Solution: Visit a NIMC centre to confirm that your NIN is active and correctly registered.

10. “Profile Code Already Used by Another Number”

• Cause: The profile code has already been generated with another phone number.
• Solution: Text “RESEND” to 55019 using your old number to retrieve your profile code.

11. Unable to Charge Line for Profile Code Generation

• Cause: Sometimes, network providers may experience temporary issues.
• Solution: Wait for a few minutes and try again, or switch to another network provider if possible.

How to Contact JAMB or NIMC for Help

If you can’t solve the issue on your own, JAMB and NIMC are available to assist. Here’s how you can reach out:

• NIMC Email Support:
  • Send an email to [email protected] with the subject “NIN Profile Code Issue.”
  • In your message, include your full name, NIN, and a brief description of the issue.
• JAMB Support Portal:
  1. Visit the JAMB Support Portal.
  2. Click on “Create Support Ticket.”
  3. Fill in the form, select “NIN Related Issues,” and describe your problem.
  4. Submit your ticket and wait for a response.

Additional Tips to Avoid Profile Code Issues

To minimize errors and avoid delays, follow these best practices:

• Check your NIN very well before sending the SMS.
• Make sure you’re using a valid phone number that hasn’t been used for JAMB before.
• Always have enough airtime (at least ₦50) on your phone.
• If you encounter network issues, switch to another mobile network or wait for a few minutes before retrying.

Conclusion

Solving JAMB profile code issues doesn’t have to be complicated. By following the steps outlined in this article, you can resolve most problems in just a few minutes. If your problem persists, don’t hesitate to reach out to JAMB or NIMC for further assistance. Good luck with your JAMB registration for 2025/2026!

FAQs