A common issue many candidates are facing after the release of the 2025 JAMB UTME results is losing access to the phone number used during registration. Joseph Isaac shared:
“I lost the SIM card that I used for the registration.”
If you’re in the same situation, you may be wondering how you can check your result — especially since JAMB has made it clear that the only method to check the 2025 UTME result is through SMS using the exact phone number used during registration.
Here’s what this means and the options available to you.
Why JAMB Only Accepts the Registered SIM
JAMB uses your registered phone number to:
- Match it with your unique profile code
- Prevent impersonation and ensure data security
- Deliver sensitive updates directly to you
Because of this, the system does not respond to result requests sent from a different number.
What You Can Do If You Lost the SIM
Option 1: Retrieve the SIM from Your Network Provider
This is the most recommended and straightforward solution.
Steps:
- Visit the nearest office of your network provider (MTN, Airtel, Glo, 9mobile).
- Tell them you want to do a SIM retrieval (SIM swap).
- Go along with the following:
- A valid government-issued ID card (NIN slip, voter’s card, national ID, or passport)
- A passport photograph
- Proof that the number belongs to you (e.g., SMS, recharge history, SIM pack, etc.)
Once your SIM is reactivated, insert it into your phone, ensure you have at least ₦50 airtime, and send:
nginxCopyEditUTMERESULT
to 55019 or 66019
You’ll get your result via SMS in a few moments.
Option 2: Visit a JAMB Office (If SIM Retrieval Fails)
If you’re unable to retrieve your line for any reason (e.g., line was not registered in your name), the only other option is to visit the nearest JAMB state office.
Tell them you lost access to your registered number and need assistance checking your UTME result. You’ll likely need to provide:
- Your JAMB registration slip
- Valid ID
- Possibly your NIN
JAMB may verify your details and give further instructions or help you get your result.
Important Warnings
- Do not pay anyone online who claims they can check your result for you using another method. It’s either a scam or they’ll use fake portals.
- The JAMB online result-checking portal is not active. SMS remains the only method officially recognized in 2025.
Final Advice
If you’ve lost your SIM, the best move is to act fast — retrieve it and check your result via SMS as soon as possible. The earlier you resolve this, the sooner you can begin planning your next steps toward admission.
If you’re still stuck, drop a comment with your issue. We’ll try our best to guide you.
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Please when will the online portal will be active for me to check my jamb result
When will the Portal be active to check results? Please
I lost my sim how do I check my jamb score on the jamb portal
I lost my sim that I used for registration of jamb and the I used was hacked and I don’t have access to it how can I checked my results
I lost an Airtel SIM card that was registered under someone else’s name (and that person has passed away), and i need that number to check your JAMB result, pls what should I do next
Please let me know if you later find a solution
I swr Omo make una help person nah
The SIM I used was not mine
And owner of d SIM is no more with us and I don’t know how to contact him.
When will result be out on our portal
I have issues with sim
Can I check it through my portal…
Please for the underage and underperforming can you let us see our results at least
I attempted printing my result, from my profile account, it instructed to make payment which l did with my verve card, it redirected me and said Printing option wasn’t working for now. Please when can we begin to print results and l sincerely hope that when it begins l will not need to pay again.
Where you able to see the results through that method ❓🙏
Yes u won’t pay again
but did you see the results?
my registered sim used in registering for jamb and Gmail account is deactivated and I’m also unable to login to my Gmail account ( because I forgot my Gmail password) to get my unique jamb password. What should I do
I lost my sim and i have try to retrieve the line but i can’t retrieve it due to the name on the sim pls how can i check my results cos i don’t have access to the sim again
I’ve been sending UTMERESULT to 55019 it’s not responding neither is it sending my result what can I do.
As as mine also
When will the Portal be active to check results? Please
Because I have Lost access to the Sim I use during registration
I’vebeensendingUTMERESULTto55019it’snotrespondingneitherisitsendingmyresultwhatcanIdo.
Almost to all Airtel users, like me
I lost my sim and I don’t have access to the sim anymore and my portal is not yet activated
What will I do if it’s saying ‘ this service will cost #50 kindly accept the charge on the next prompt to receive the service’
Is it available in Cyber care
I lost my SIM card, but I just noticed that the SIM card had been allocated to someone else. And again, I tried using the portal, but it’s not working. What do I do now?
I lost the SIM I use to register my jamb and the owner has passed away what can I do to check my results
What will I do if it’s showing “Underage and Underperformed” — What It Means and What to Do
Please when will the online portal will be active for me to check my jamb result 🥺🥺
Please when is online Portal we be active
I result available online
I lost my sim card and I don’t have access to the sim anymore and my portal is not yet activated.pls what can I do?
When will the jamb portal will be open sir/ma
My result does not match my effort.
Saturday candidates that had incomplete English and physics question could that have affected their results can we complain
What do I do if my result says extraneous finger anomaly
Please someone help tell us when the portal will be active please
Please when will post utme begins??
This seems to be a common issue with JAMB candidates and the examination board isn’t doing anything about it, it’ll be smarter to not limit results checking capabilities to only SMS for Christ’s sake.
The number I used for my profile code got lost and the person that did the SIM is not alive
So I couldn’t retrieve it what is the next step to do because I have to check my results today
Anytime is send UTMERESULT to 55019
They will tell me not available,
But now if I send it again they will not say anything
Pls my sim was blocked
When will the portal be active??
They please help us open portal so that we can check our results
I lost the sim I used for registration and the owner of the sim is late
I have issues with sim
I lost it and couldn’t retrieve it any longer
When will JAMB portal be active?
Please when will online portal be available, because I don’t have any access to my lost sim
My score was reduced due to the technical error that occurred on the 26th of March and JAMB didn’t find a solution to it , So all am trying to say is that some of us are not responsible for not getting above 200,but JAMB for not addressing the technical issues ,sincerely speaking in not happy
How soon is the result going to be uploaded on the portal? Because I lost my sim and unable to retrieve back nor change the number from jamb
It’s frustrating. I have tried several times to check my jamb result online via jamb portal but is not working. Please, i need immediate respond to this
I still have my registered sim with me and it is till active but it not bringing out my result
Have tried since on Friday till this morning but no response
What can I do pls
Please I want to change institution and apply for admission in federal polytechnic nekede Owerri but the portal is writing “you can’t change institution cos you have not gotten admission.
What should I, how else to change institution and apply for admission in federal polytechnic nekede Owerri
My sim was lost too so I log into my portal and am told to make payment and I did so Buh unfortunately jamb result print is not activated yet
When will jamb activate their portal for result printing for those of us that are unable to check our result through sms
Hi good day pls I just want to say that I’m very angry and pissed oof because I told them to change the number when I was Registering but they refused and now I can’t check my results they were just acting frustrated at the registration centre yi guys should pls do something about this I really need to see my results
What should I do when jamb say this gsm number was not used for registration and I wrote this year