The JAMB 2025 registration process is currently ongoing, and many candidates are experiencing different challenges. From profile code errors to NIN verification issues, payment failures, and biometric capture problems, we understand how frustrating these issues can be.
If you’re facing any difficulties with your JAMB registration, this article is here to help! You can drop your complaint in the comment section, and we will provide you with the best possible solution.
Common JAMB 2025 Registration Issues
Here are some of the most common problems candidates are facing:
- Profile Code Not Received – You sent your NIN to 55019 or 66019 but did not receive a reply.
- Invalid NIN Error – JAMB responds that your NIN is invalid.
- Payment Not Reflecting – You made payment, but it is not showing on the JAMB portal.
- Biometric Verification Failure – You are unable to complete registration due to biometric capture issues.
- Wrong Email or Phone Number Issues – You mistakenly used an incorrect email or phone number.
- Unable to Link Email to JAMB Portal – You tried linking your email but didn’t receive the confirmation code.
- UTME Subject Combination Issues – You are unsure about the correct subject combination for your course.
How to Get Help
If you are experiencing any of these problems, drop your complaint in the comment section below, and we will assist you in resolving the issue. To help us understand your situation better, include the following details in your comment:
- The exact error message you received (if any).
- The network provider (MTN, Glo, Airtel, 9mobile) used for SMS issues.
- Whether you have tried using a different phone number or email.
- Any other relevant details regarding your issue.
Quick Fixes for Common Issues
While waiting for a response, you can also try these solutions:
- Ensure you have at least ₦50 airtime before sending an SMS for the profile code.
- Verify that your NIN details match your registration details exactly.
- If your payment is not reflecting, wait a few hours and refresh the JAMB portal.
- Try using another email if your verification mail is not received.
- Visit a JAMB-accredited CBT center if your biometric verification fails multiple times.
Post Your JAMB Registration Issues Below for Quick Assistance!
We are here to make your JAMB 2025 registration process smooth and hassle-free. Don’t let technical issues slow you down—drop your complaints in the comment section, and we will guide you through the solutions!
I’ve been trying to receive a profile code but all ive been seeing is no record found
I have also been seeing the same thing on my Glo line that has been linked to my NIN
Mine is that If I try it with another number it will reply that you Nin has been registered with number and then they will write my number in front and I don’t get the code in my number this my WhatsApp number here 09057255279
When am trying to create my profile code is writing no record found
Michael me keeps saying error in submission……and I recently made grstef my NIN……..it keeps saying error in submission
I used my NIN for JAMB registration as of 2023. Now I can’t seem to be able to retrieve my lost NIN as I no longer have the phone number I used
You have successfully been registered for JAMB; you will receive your ΓÇ£JAMB Profile CodeΓÇ¥! Do not REPEAT this process.
Music mixed the way you like it. 1st day free. Dial *305*650#.
Same issue with me You have successfully been registered for JAMB; you will receive your ΓÇ£JAMB Profile CodeΓÇ¥! Do not REPEAT this process.
Dial *20791*1# to win up to N5million monthly
Good morning sir/ma,
My name is Bobola Ahmed Moses, I first registered for jamb in year 2020 using the following details:
Phone number: 09071203989
Email: [email protected]
Also, I used the above stated details to register for 2021 jamb. However, my phone was stolen afterwards and all effort to retrieve the phone number and the mail proved abortive.
Resulting from the above, I have been unable to access my jamb portal due to hacked mail, and when I registered for direct entry in jamb office, I was told it cannot be fixed.
Consequently,I therefore plead to the support team to kindly render necessary assistance in this regard. As new jamb registration form is out and I intend to register for another direct entry,but wish to have access to my account by using another phone number to receive my profile code and login into my jamb account without always visiting jamb centers.
Please kindly treat this as urgent as possible.
Thanks for your anticipated assistance .
You have successfully been registered for JAMB; you will receive your ΓÇ£JAMB Profile CodeΓÇ¥! Do not REPEAT this process.
Dial *20791*1# to win up to N5million monthly
Please does DE require Jamb admission letter for this year registration?
Same here
Send RESEND to 55019 (MTN) or 66019 (Airtel). Do it around midnight. Best of luck
Ur number please
Can I use thesame profile code I used last year to register for this year utme exam
Yes
Yes
Send RESEND to 55019 (MTN) or 66019 (Airtel). Do it around midnight. Best of luck
Yes
Subject to for public administration?
Tried sending my NIN to 55019
But it keeps showing me :Service is expired
Trying using another sim
Second choice, third choice, fourth choice to study dental surgery
Tried sending my NIN to 55019
But it keeps showing me : service is expired
I can’t get my profile code,i sent my NiN and they are saying No record found
Am using GLO line
Same here oh
Please I’m having issues on generating my profile code
Having issues in generating my profile code
Wrong email
Used
“@yahool.com”
Instead of
“@yahoo.com”
Service is expired
I have a jamb profile code since 2022
I made corrections on my BioData at nimc and still with old version details in generating profile code this time
Please how can i update?
I haven’t received my profile code that’s my issues
I have same problem with you have you solved it? My watsapp:09115014558
My problem is when I sent my NiN it will show wrong perimeter
My profile code creation is not working. It’s telling me that no response found that I should try again which I have done several times but still saying the same thing
I lost the aim card o used for registration last year now k can’t get a profile code with my new sim card
Sir I tried purchasing a profile code and I got a message that my NIN is registered with the number I used previously/last upper year for jamb registration,and I lost the line last year…..so I don’t know what to do about it now…..
Network provider: Airtel
NIN:40119814117
And I tried using a different phone number please help me,I want to go for the registration tomorrow please
Please my brother is experiencing similar issue
He generated profile code last year with a particular sim
So the sim got damaged and can’t be retrieved
He changed his number on his nin profile which has reflected
The issue is getting the profile code
How can he go about this?
Have being trying it since yesterday even this morning but they keep telling me the parameter is missing i should check the doc I don’t understand
Have being trying to send my nin to 66019 but they are telling me parameter is missing check the doc
I have trying to get my nin all I get is no record found
If you are having issues with your profile code…. kindly login in your jamb caps check the display options carefully you will see registration profile code written with the numbers….that how i saw mine despite losing my sim
Despite that…you have to reactivate the profile code by sending RESEND to 55019
How can I have access to my jamb portal without using phone number, cus I’ve lost my sim and I wrote jamb in 2021
When am trying to create my profile code is writing no record found
I have finished everything but when uploading my template and Neco the network is having issues pls help settle the network
I have been having problem with my profile code I am having issues generate my profile code
Am trying to generate a profile code on 55019 but is telling me service is expired
Am having issues generating profile code
Once I send my nin to 66019 if I accept buy they will deduct me
Then later it will show we are sorry your request cannot be processed kindly try again later
I have tired to get I and me twin sisters profile code it will show successful then it will show insufficient airtime,when they is enough airtime in both of our sims
The number I used to register for Jamb Utme 3 years ago got lost , and I want to take jamb this year, but I can’t get a new profile code because that lost sim number has already been registered to jamb.
You have successfully been registered for JAMB; you will receive your ΓÇ£JAMB Profile CodeΓÇ¥! Do not REPEAT this process.
Music mixed the way you like it. 1st day free. Dial *305*650#.
Last three years I have profile code that is registered with the Sim that is not my own registered
Can I unlinked the number to link with my own registered sim?
I have been trying to submit my NIN to 55019 but it keep showing me service expired
I can’t generate a profile code despite using the same line I used for my Nin registration (Airtel)..
It keeps showing service expired..
I also tried using other lines buh to no avail….
I am having challenges in getting my profile code I got a new sim but sending my nin to 66109 no response but tell me no record they also ask me to mail jamb I did
YouhavesuccessfullybeenregisteredforJAMB;youwillreceiveyourΓÇ£JAMBProfileCodeΓÇ¥!DonotREPEATthisprocess.Dial*20791*1#towinuptoN5millionmonthly
I wrote jamb 2022 but due to low score,I didn’t process it,I rewrote another one 2024 but when I tried logging into my profile, it’s writing kindly visit the nearest jamb office, I’ve visited them but they’re not giving a valid solution, I’ve tried all I can but all is to no avail…. Please this is my future I’m talking about, what can I do to access my portal, I’m deeply frustrated 🥺🥺
Your NIN (32332250774) has already been registered with GSM Number (08166904170)
I’m trying to generate my profile code , I’m receiving no record found after I sent my nin to 55019
Can I study psychology in unilag with my English, physics and biology and chemistry as my utme subjects
JAMB
I went for registration during my turn they asked if I have done correction on my name and I said yes and the refuse to attend to me even when I told them that my Nin is correct and valid now and they ask me to go and swear affidavit on that my previous mistake even when they have not even touched my Nin to check. They said after the affidavit I should go to Jamb head office . I have my profile code and my E pin
I’m not up to 18 years I can’t buy a Sim card can I use my cousin’s Sim card to send my own nin to jamb to generate my profile code
Please can i get the CBT centers in Lagos state
I sent a message to the code 55019 like twice now and I did not receive any responses
I have a problem
Where we went to register for jamb which is a jamb office they didn’t register upto 30 people for today and some of us left our houses around 6:30am in the morning and still left without registration.
Please this issue should be addressed because it’s frustrating and tiring to stand under the sun for hours without achieving the reason you went to jamb office.
I have been trying to get my profile code but MTNN sent message and said I was successfully registered but no profile code was sent since yesterday
Pls I have been trying to text my NIN but it isn’t going and I have sufficient credit
I’m having a gmail issue
I’h been trying to get my jamb profile code no respond scene on till now. It’s say’s request can no be pressed try again later
Please I have been having issue with my terminated MTN line and I try to get a new profile code from the new MTN line I can’t be able to receive my profile code they send it to my terminated MTN line please help me out this situation…
I can’t get my Pin 😭😭
My sister, requested for profile code for more than five times but is not been sent to her
Please I made a mistake and registered my profile code as a user instead of a student please what should I do 🙏🏾
Pls my profile code is not showing pls help me 😭. I tried it today and it didn’t work.pls why pls why. Pls help me 😭😢🥺
Am also struggling with the sim i linked to my NIN
its showing error
When I sent my nin to 55019 they gave me my profile code but when I was about to register my profile code on the system it was not working,I don’t know what’s the problem please
My phone number that I used to generate my profile code last year jamb has been locked. How can I change the number in this year registration
I have been sending my NIN to 55019 and 66019 with my 2 different numbers (MTN and Airtel)only to receive “No record found”.
I have been sending my NIN to 55019 and 66019 with my 2 different numbers MTN and Airtel only to receive “No record found”
I wasn’t given a profile code after sending my NIN to 55019,I also tried using 66019.I also received a message that my NIN is invalid , there’s no record of my NIN. I’m using Airtel .
I can’t get my Profile Code
It is telling me , No record found
Why am I having difficulty in submitting my records because of age moreover I will be clocking 16 by November, 2025.
I used the same date of birth in WAEC and NIN, meanwhile they’re not correct, and now I wanted to correct it so that all plus jamb will have the same date of birth, but I lost the phone I used recently containing my number and email address..
There said I am considered as an underage
I registered yesterday at a jamb center I’ve written jamb before so I used my old profile code and email linked to the profile code I tried to check my portal this morning and it’s still showing the old registration information of last year…will it later come up?… If not can I be go to CBT center to check for my exam venue with my registration number 😕
Same with me here oh…
Registered with profile code from 2 years ago..
Same issue I’m having registered with profile code from 2 years ago..
Whenever I click on the link sent to my email to print my jamb slip it shows server error and I’ve waited some hours it’s still the same results
Our problem in our center RMK CARS TUDUN WADA, KANO is up to now we didn’t registered any Candidate due to the two issues:
1. Biometric verification failure.
2. Uploading template and results
When we are try to upload template at the size between 100kb to 300kb was responding as at “” this template And result is not Valid.
Please what are the Solution.
Our problem in our center is up to now we didn’t registered any Candidate due to the two issues:
1. Biometric verification failure.
2. Uploading template and results
When we are try to upload template at the size between 100kb to 300kb was responding as at “” this template And result is not Valid.
Please what are the Solution.
Pls I try generating my jamb profile code but it was showing me wrong parameter my number passed
I’m having biometric verification capture issue why pls?
I send my code and what I what they said is that I don’t have a sufficient balance of 50 naira but the SIM card there is money inside so I did not receive any feedback from jamb I used MTN number. Please what do I do
I paid for epin they refused to give me 2025 epin
They are directing me to 2023 with evidence of my payment
Since on Monday, i have been to generate my profile code, but to no avail. They keep telling me wrong parameter. Please what should i do?
Registered for jamb this year using my profile code from 2 years ago… and logging in to my profile I still see my details from last 2 years ago registration..why is that please?
My center
Grand college at igando lagos is having biometric verification failure since on Monday till now
Am trying to change the year of my jamb year but is not doing
I’m trying to create a profile but it keeps bringing incorrect email or it doesn’t go at all
I made a payment for ePin four days ago but have not received it. Payment was successful but showing pending on Jamb website, also I could not retrieve my first email address hence could not access my jamb profile and could not create a new one after creating another Gmail account. What should I do.
I used the USSD to get profile code but it took #100 but still didn’t give me the profile code
I registration my jamb with my Gmail instead of [email protected] they mistakenly write [email protected] they miss R
I have issues with my NIN name and I’ve registered for jamb before correcting my name, what can I do to make my NIN name correspond with my jamb registration name
I’ve got some issues (changing NIN name after registration) with my NIN after registering for jamb, what can I do to make my jamb name correspond with my NIN ?
Please sir I tried sending my NIN to 55019′ but it kept appearing to me, Wrong parameters, please sir what can I do
Please I registered jamb 2024,and try registering jamb 2025. After successful registration, I tried to login in to efacility buh it was still showing my 2024 updates there not 2025. Please what can I do
I have been trying to get my profile code but there are saying my NIN has already registered with a GSM number.i don’t know if there is a were out to help me plz🙏
good evening..
please, i registered for jamb yesterday
i used the same profile code and email i used last year..
since then, yesterday i haven’t gotten my jamb registration slip from my email
i’m not getting any message
please, what’s the solution?
is it to change the email?
please i’m confused
After registering for jamb ,my caps is still showing me the one I did 2022
And am supose to be seeing 2025
Please I need answer 😔
Please have been trying to verify my e-mail but the response is THE MODULE IS TEMPORARY UNAVAILABLE! What could be the problem?
I wrote jamb last year(2024) and so I already have a profile code for this years jamb. I purchased my jamb e-pin on the jamb portal and I was debited N8700 and was sent a remita receipt . I haven’t received my e-pin still and on my jamb portal it’s saying the payment is pending and it’s saying something about invalid request.
I’m yet to receive my print out form via email
Pls i used the wrong email but I have created the wrong email but i haven’t received the message pls i registered yesterday can you help
I lost the previous number I used to generate my profile code and I wasn’t able to retrieve it…coz I have been trying to use my second number but is not accepting my nin to recreate another profile code…ha can I do?
I lost the previous number I used to generate my profile code and I wasn’t able to retrieve it…coz I have been trying to use my second number but is not accepting my nin to recreate another profile code…what can I do?
Someone used my jamb form to register hers
Like she had already thumbprinted and I can’t use the same form again what should I do cause the cbt center say I need to rectify it but there’s no solution to it yet what should I do
Should I recreate everything like my epin phone number email and others and go to another cbt center to register
I went to jamb office for my registration but Someone else biometrics and thumbprinting was done with my profile code and I was notified by my email I’ve successfully registered for utme exam 2025 of which I’ve not done my thumbprint and biometrics. I was told to write a letter of complaint but nothing seems to have been done about it
I just don’t know what to do so please help me
Try to register after creating profile but it’s saying unexpected error contact administrator
Please what should I do
You have successfully been registered for JAMB; you will receive your ΓÇ£JAMB Profile CodeΓÇ¥! Do not REPEAT this process.
Dial *20791*1# to win up to N5million monthl
What does this mean
Is it possible to cancel my jamb registration two days after registering as an underage applicant of 15 years old
I registered this year with the same email I used to register last year , now it’s still showing 2024 instead of current year 2025 on my profile
Hi,
Pls I registered for jamb 2025 successfully, and I was sent an email with my password I log in but my caps is still showing 2024. What should I do pls?
Thanks
Hi
Plz I registered for jamb 2025 ,but I made a slight mistake in my email .so I haven’t received any password from jamb,is it going to affect me? Is there any solution to it?
I have been sending my NIN number to 55019 and 66019,, and their response is your request have been received and is been processed, you will get response shortly. The service will cost you #50
Good evening sir/ma
I registered last year 2024 and was not admitted I registered this year 2025 but when I logged in into my jamb portal it’s still showing 2024 I don’t know what to do my life depends on this admission I need urgent help and assistance.
Thank you.
I WAS TRYING TO GET MY PROFILE CODE WITH ANOTHER NIN BECAUSE MY OLD NIN HAD SOME ISSUES, BUT WHEN I TRY TO SEND IT TO 55019,66019 ,I WILL GET A MESSAGE ON SMS TO SEND MY NAME, EMAIL,NIN TO [email protected]. , PLEASE CAN YOU PUT ME THROUGH.
Phone no 08056142431
Network = glo
Error= I sent NIN to 55019 but did not receive a reply for profile code yet with another line it read that it has been registered with the no above
Mine is that if i send my NIN number
it will reply me by saying no record
found
They have mistakenly add a letter to my email, what can I do to collect the mistakes
Create email with the mistaken mail, it will work.
So i wrote jamb last year (2024) and although i passed, the school that i chose changed my course. I rejeted it tho. Now i registered this year (2025) with a different school 2024 (Uniben) 2025 (Unilag) But i checked my portal only to see 2024 and my choices of institution stil the same as said 2024. But i have asked some friends who also wrote last year and they said That thier’s is showing 2025 .Please is here anything i should do And here is my Whatsapp Number:-09157501889 ThankYou.
there’s no cause for alarm. That happens because the 2025 platform isn’t yet made available for candidate’s view.
Good day My name is Adesola Daniel Ademola, I generated my profile code successfully but I don’t know what went wrong with the person that helped bought the jamb epin,at the CBT when they entered it, it’s saying no match for the profile code or pin. When the man was contacted he sent the generated page during the epin purchase. The name shown was ADEOSOLA Daniel instead of Adesola Daniel. I pointed it out to him, he said it doesn’t matter since the nin and the profile code is correct, the should accept and correct it automatically. Kindly help because I’ve not been able to successfully register.
Thankfully
Please I want to cancel my jamb registration
I was told that the e pin is going to expire march 8 but now when I found out it has already expire please sir is there no other way to open it again please I’m begging
When am trying to create my profile code is writing no record found
I’ve been trying to log into my 2025jamb portal but my 2024 jamb portal is still showing what should I do
Good morning sir/ma’am
Please I made a huge error😭🥺
I was supposed to input [email protected] as my email,but rather I inputted [email protected]
And after discovering my mistake, I opened another email that bears [email protected] which is the one I inputted on my jamb…….and I haven’t gotten any message from jamb concerning my info…….and if my parents come to find about this🥺😭they are really going to deal with me……so please sir/ma🙏🙏🧎♀️help me out i beg you
I am trying to print my mock exams slip but it’s not showing the 2025 examination year and my email is correct because the day I registered on the 5th of February I was sent an email after the registration, but now it’s saying that’s my email is invalid which is not so. Should I go the CBT center to print my mock slip or how? Please I need an urgent reply on thsi
I am trying to print my mock exams slip but it’s not showing the 2025 examination year and my email is correct because the day I registered on the 5th of February I was sent an email after the registration, but now it’s saying that’s my email is invalid which is not so. Should I go the CBT center to print my mock slip or how? Please I need an urgent reply on this
i registered for direct entry 2024 and also registered for 2025 but 2024 is the only registration showing on my portal and i’ve received all the needful mail from both jamb and the verification message from the school I finished from.
Please I registered for jamb this year but i logged in to jamb portal and 2025 is not showing just the previous year and 2023 please help
My jamb portal is still showing 2023 instead of 2025 which makes me not able to check my mock examination center and other
So i wrotee jamb last year (2024) and although i passed, the school that i chose changed my course. I rejeted it a week after seeing the transfer. Now i registered this year (2025) with a different school
2024 (Uniben)
2025(Unilag)
But i checked my portal only to see 2024 and my choices of institution stil the same as said 2024
But i have asked some of my friends who also wrote last year and they are saying that thier’s is showing 2025
Please is there anything i should do
And here is my Whatsapp Number:- 09157501889
Thank You.
So i wrote jamb last year (2024) and although i passed, the school that i chose changed my course. I rejeted it aweek after seeing the transfer. Now i registered this year (2025) with a different school 2024 (Uniben) 2025 (Unilag) But i checked my portal only to see 2024 and my choices of nstitution stil the same as said 2024 But i have asked some of my friends who also wrote last year and they are sayin that thier’s is showing 2025
Please is here anything i should do
Andhereismy Whatsapp Number:-09157501889 ThankYou.
I Tried to create jamb Portal account but it is demanding email address and password but I didn’t receive any password after my registration
Please help have been trying to generate profile code from 55019, my money was deducted yet no response