Many JAMB 2025 candidates have reported seeing the “Unable to charge [svc.err.net]” error when trying to send their NIN to 55019 or 66019 for JAMB registration. This issue prevents candidates from receiving their JAMB profile code, which is required to complete the registration process.
If you are experiencing this problem, there is no need to panic. This error is mainly caused by network issues, and in most cases, it can be resolved by retrying after a short period.
Why Are You Getting the “Unable to Charge [svc.err.net]” Error?
The error message “Unable to charge [svc.err.net]” is usually caused by the following:
- Temporary network issues – The mobile network provider may be experiencing downtime or service congestion.
- Unstable connection – Poor signal strength in your area can interrupt the request.
- Delay in processing charges – The system may be unable to deduct the ₦50 SMS fee at that moment.
- Multiple attempts in a short time – If you send the message repeatedly in a short period, the system may temporarily block further attempts.
How to Fix “Unable to Charge [svc.err.net]” Error When Sending NIN to 55019
1. Wait a Few Minutes and Try Again
Since this is mainly a network-related issue, the easiest solution is to wait for a few minutes and try again. Several candidates who encountered the same error were able to get their JAMB profile code by resending the message after a short break.
2. Ensure You Have Sufficient Airtime
Before resending the message, confirm that you have at least ₦50 airtime on your phone. If possible, recharge with at least ₦100 to be on the safe side.
3. Try Sending the Message from a Different Location
If your network signal is weak, consider moving to another location with better network coverage before resending the SMS.
4. Restart Your Phone and Try Again
Restarting your phone can help refresh your network connection. After rebooting your device, try sending the message again.
5. Avoid Sending Multiple Requests Too Quickly
If you have already sent multiple messages within a short time, the system may temporarily block further attempts. Wait for at least 10–15 minutes before trying again.
6. Consider Using a Different SIM Card
If the issue persists, you may try using a different MTN, Airtel, Glo, or 9mobile SIM card that is linked to your NIN. Make sure the SIM is active and has sufficient airtime.
7. Visit a JAMB CBT Center for Assistance
If you have tried all the above steps and are still experiencing the issue, visit the nearest JAMB-accredited CBT center for help. Officials there can check if there is any issue with your NIN and SIM linkage.
Final Thoughts
The “Unable to charge [svc.err.net]” error is mostly a temporary network issue that can be resolved by waiting a few minutes and retrying. If the problem continues, ensure you have enough airtime, move to a better network area, restart your phone, or try another SIM card.
By following these steps, you should be able to send your NIN successfully and receive your JAMB profile code without further delays.
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