Many JAMB 2025 candidates face the frustrating issue of not receiving a response after sending their NIN to 55019. Instead of getting their JAMB profile code, they receive a message saying:
“Your request has been received and is being processed, you will get a response shortly. The service will cost you #50.”
However, after waiting for hours, no further message arrives. Some candidates have even wasted over ₦200 in airtime without success.
If you are experiencing this problem, don’t worry. This guide will explain why it happens and how to fix it so you can get your JAMB profile code without wasting airtime.
Why Am I Not Getting a Response from 55019?
Several factors could cause a delay in receiving your JAMB profile code:
- Network Congestion – During peak hours, many candidates are sending SMS requests at the same time, causing delays in processing.
- Weak Network Signal – If your mobile network is unstable, the message may not be processed correctly.
- Service Provider Delays – Some network providers experience internal delays in delivering messages.
- System Processing Issues – JAMB’s system sometimes takes longer than expected to process requests, especially when there is high traffic.
- SIM Card Issues – If your SIM is not linked to your NIN, JAMB may not be able to retrieve your details.
- Insufficient Airtime – The SMS costs ₦50 per attempt, and if your balance is low, the request won’t be processed.
How to Fix “No Response After Sending NIN to 55019”
1. Send Your NIN at Midnight or Early Morning
Many candidates who faced this issue found that sending their NIN at night (between 12 AM and 5 AM) resulted in an instant response.
Why does this work?
- The JAMB system is less busy at night, reducing delays.
- There is less network congestion, so messages are processed faster.
📌 What to do:
- Set an alarm for midnight (12 AM).
- Send your NIN to 55019 using the correct format:
NIN 12345678901
- You should receive your JAMB profile code instantly.
2. Check Your Network Signal and Try Again
A poor network connection can cause your request to be delayed. If you are in an area with low signal strength, move to a location with better network coverage before resending the SMS.
📌 What to do:
- Switch your phone to airplane mode for 10 seconds and turn it back on.
- If possible, try another network provider (MTN, Airtel, Glo, or 9mobile) if your SIM is not responding.
- Wait for 30 minutes to 1 hour, then send your NIN to 55019 again.
3. Ensure You Have Enough Airtime
Each SMS request costs ₦50, so if you have been trying multiple times, your balance might be too low. Some candidates reported that borrowing ₦100 or more before retrying helped them receive a response.
📌 What to do:
- Check your airtime balance (**dial *124# for MTN, *123# for Airtel, 310# for Glo, and 222# for 9mobile).
- If your balance is below ₦50, recharge at least ₦100 before sending the SMS again.
4. Try Sending the SMS from a Different SIM Card
If your SIM is not linked to your NIN, JAMB’s system will not recognize it.
📌 What to do:
- Try using another SIM card (MTN, Airtel, Glo, or 9mobile) that is linked to your NIN.
- Make sure the SIM has enough airtime before retrying.
5. Contact Your Network Provider for Assistance
If you have tried multiple times and still do not get a response, there may be an issue with your network provider.
📌 What to do:
- Call your network’s customer care service and explain that you are not receiving responses from 55019.
- Ask them to check if there is any restriction on your SIM card.
Network provider customer care numbers:
- MTN: 180
- Airtel: 111
- Glo: 121
- 9mobile: 200
6. Visit a JAMB CBT Center for Help
If none of the above solutions work, visit the nearest JAMB-accredited CBT center. The officials can help verify if:
- Your NIN is correctly linked to your phone number.
- There is an issue with JAMB’s system processing your request.
📌 What to do:
- Bring your NIN slip and phone number details to the CBT center.
- Explain that 55019 is not responding to your request.
Final Thoughts
If you are not receiving a response after sending your NIN to 55019, the issue is often due to network congestion, low airtime, or system delays.
Quick Fix Summary:
✔ Send the message at midnight or early morning for a faster response.
✔ Check your network connection and switch locations if needed.
✔ Ensure you have at least ₦50 airtime before sending the message.
✔ Try another SIM card linked to your NIN if your current SIM is not working.
✔ Contact your network provider if the issue persists.
✔ Visit a JAMB CBT center for assistance if nothing else works.
By following these steps, you should be able to receive your JAMB profile code and complete your JAMB 2025 registration without stress.
My problem getting Profile code is beyond all these
If I used USER to generate my profile code how can I correct it to NIN?
I have not getting my profile code and I have been sending emails but no response
I have RESEND to 55019 because i have writing jamb before but It is showing send failed after it has showed successful pls what can i do
The response is no record found
What of someone that’s getting no record found after send his NIN to the short codes given
Same issues here ohh
Don’t know what to do
Uptil now I haven’t gotten my profile code
When I send my NIN to the 55019
Is responding with No record found
What should I do please
I have sent my NIN UpTo 5 times is saying no record found I registered New sim to make sure my NIN is linked